Effective Date: June 7, 2025

MoodGoing (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: name, email address, phone number, mailing address

• Travel Details: destination preferences, travel dates, passport information, emergency contacts

• Payment Information: credit/debit card details, billing address (processed securely by third-party providers)

• Technical Information: browser type, IP address, device ID, and site usage data

2. How We Collect Information

• When you submit forms on our website

• When you make a booking or inquiry

• Through cookies and analytics tools when you browse our site

• From third-party partners with your consent

3. How We Use Your Information

We use your personal data to:

• Process your bookings and deliver customized services

• Send order confirmations, invoices, and travel documents

• Communicate updates, changes, or offers related to your travel

• Improve our website and user experience

• Comply with legal obligations

4. Sharing of Information

We do not sell or rent your personal data. We may share it with:

• Trusted travel service providers (e.g., hotels, transport companies)

• Government authorities if legally required (e.g., for visa or customs)

• Payment processing and IT support partners

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, firewalls, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or deletion of your data

• Withdraw consent for marketing communications

• File a complaint with a data protection authority

To exercise these rights, contact us at vip@moodgoing.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Analyze site traffic and user behavior

• Provide personalized content and preferences

  You may disable cookies through your browser settings, but some functionality may be affected.

9. International Users

If you are accessing our website from outside China, please be aware that your data may be transferred to and processed in China, where data protection laws may differ from your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Effective Date.”

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact:

MoodGoing Travel

Email: vip@moodgoing.com

Website: www.moodgoing.com

Thank you for trusting MoodGoing with your personal information.